Resume · October 2026

Isis B. Alencastro.

Software Development · AI Engineering · Content Creation

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Professional summary

Computer Science student (UniRitter, 2025–2029) with hands-on experience in software development, AI automation and technical support. I helped build a SaaS platform in production, integrating LLMs (GPT-4, Claude) with WhatsApp Business through n8n and PostgreSQL with semantic vector search. I contributed to digitizing more than 200,000 court records at the Rio Grande do Sul Court of Justice (TJRS) and to delivering more than 1,000 refurbished computers to public schools in the state.

Experience

Receptionist (contractor) · Porto Alegre City Hall

December 2024 – September 2026 · Porto Alegre, Brazil

  • Patient reception and triage at health units, district pharmacies and specialized clinics.
  • Appointment management in an electronic system, with data verification.
  • Fewer booking errors through a daily routine of record updates and maintenance, in line with data protection rules.
  • Helped standardize internal processes to shorten waiting times.

Software Developer (freelance) · Agência Aria

November 2025 – May 2026 · Porto Alegre, Brazil

  • Built integrations between external APIs, language models (GPT-4 and Claude) and WhatsApp Business, keeping automated flows stable in production.
  • Helped design a multi-tenant architecture with role-based access control, data security and sound development practices.
  • Developed process automations in n8n connecting the database, AI tools and communication channels, removing manual work.
  • Maintained and extended the PostgreSQL backend, adding semantic vector search to the smart customer service module.
  • Worked on a product covering lead capture, AI-based lead qualification and an analytics dashboard with cost tracking.
  • n8n
  • PostgreSQL
  • Supabase
  • GPT-4
  • Claude
  • WhatsApp Business API

Intern · Rio Grande do Sul Court of Justice (TJRS)

February 2024 – August 2024 · Porto Alegre, Brazil

  • Cleaning, digitizing and checking physical court records: more than 200,000 records in the period.
  • Organized documents and ensured their integrity for electronic access in the TJRS system.

Apprentice · PROCERGS (Rio Grande do Sul state IT company)

January 2023 – December 2023 · Porto Alegre, Brazil

  • Assembled, maintained and optimized computers for the Sustentare Project.
  • Installed operating systems and configured equipment.
  • Supported the delivery of more than 1,000 computers to schools and social organizations in the state.

Education

Bachelor's degree in Computer Science · UniRitter

February 2025 – January 2029 (expected)

High School · Escola Técnica Estadual Parobé

February 2021 – December 2023

Featured projects

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